Refund policy
At 80ATE, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Returns
We offer a 30-day return policy, which means you have 30 days from the date you receive your order to request a return.
To be eligible for a return, your item must:
- Be unworn, unused, and unwashed.
- Have all original tags attached.
- Be returned in its original packaging.
- Be accompanied by your order confirmation or proof of purchase.
To request a return, please contact us at:
Email: 80ateclothing@gmail.com
If your return request is approved, we'll provide instructions on how and where to send your package.
Please do not send items back without contacting us first, as they may not be accepted.
Return Shipping
Customers are responsible for return shipping costs unless the item received is incorrect, damaged, or defective.
Damaged or Incorrect Orders
Please inspect your order upon delivery.
If your item is:
- Damaged
- Defective
- Incorrect
please contact us within 48 hours of delivery with your order number and clear photos of the issue.
We'll review the request and work to resolve it as quickly as possible.
Exchanges
If you would like a different size, please contact us first.
Exchanges are subject to product availability. If the requested size is unavailable, you may choose a refund or store credit where applicable.
Non-Returnable Items
Returns cannot be accepted for:
- Worn or used items
- Washed items
- Products without original tags
- Items damaged after delivery
- Final sale or clearance items
- Gift cards
Refunds
Once we receive and inspect your returned item, we'll notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method within 10 business days.
Please note that your bank or payment provider may require additional processing time before the refund appears in your account.
If more than 15 business days have passed since your refund was approved, please contact us at:
Need Help?
If you have any questions regarding returns or refunds, feel free to contact us anytime.
Email: 80ateclothing@gmail.com